Terms of Service
Last updated: May 2026
1. Overview
These Terms of Service govern access to and use of the DLRBoost software platform, website, dashboards, customer offer pages, email workflows, payment-link workflows, and related services provided by DLRBoost LLC, a Colorado limited liability company.
2. DLRBoost Services
DLRBoost provides software and workflow tools for automotive dealerships to follow up with customers about available vehicle protection products, present available options, collect customer selections, support odometer/photo submission, route customers to payment links, and provide dealership reporting.
3. Software Provider Only
DLRBoost is a software and workflow provider only. DLRBoost is not the seller, provider, obligor, administrator, insurer, warrantor, lender, broker, legal advisor, tax advisor, or F&I product provider for any protection product offered by a dealership.
4. Dealer Responsibilities
Dealership users are responsible for the accuracy of all customer data, product descriptions, pricing, eligibility, disclosures, cancellation terms, and customer communications uploaded or configured in DLRBoost.
Dealer is responsible for ensuring it has the lawful right to collect, upload, import, use, and contact customers through DLRBoost, including compliance with applicable email, privacy, consumer protection, automotive, and advertising laws.
5. Customer Data
Dealer owns its dealership customer data. DLRBoost processes customer data on behalf of the dealer to provide the platform, workflows, support, payment-link functionality, email delivery, reporting, security, and related services.
6. Third-Party Services
DLRBoost uses third-party providers, which may include Stripe for payment processing, SendGrid for email delivery, Supabase for database infrastructure, Render for hosting, Google Workspace for business operations, Vimeo for product video hosting, and similar providers.
7. Payment Processing
Customer payments are processed by Stripe or another third-party payment processor. DLRBoost does not store full payment card numbers. Payment approval, refunds, disputes, chargebacks, and processing are subject to the applicable payment processor’s terms.
8. Email Delivery
Email delivery is provided through third-party infrastructure. DLRBoost does not guarantee that every email will be delivered, opened, clicked, or converted. Dealer remains responsible for lawful contact permissions, opt-out handling, and compliance with applicable email rules.
9. Subscription Terms
Unless otherwise stated in an executed order form, DLRBoost subscriptions begin with a six-month initial term and are billed monthly in advance. If a dealer cancels or stops using the service before the end of the initial term, dealer remains responsible for fees due through the end of that initial term.
After the initial term, subscriptions continue month-to-month unless cancelled with at least 30 days’ written notice.
10. Refunds
Fees are non-refundable except as required by law or expressly stated in a signed order form. DLRBoost does not provide refunds or credits for partial months, unused features, unused customer records, or lack of usage.
11. No Guarantee of Results
DLRBoost does not guarantee revenue recovery, customer purchases, payment completion, email open rates, click-through rates, customer response rates, F&I product penetration, or any specific business outcome.
12. Contact
Questions about these Terms may be sent to support@dlrboost.com.